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📜 Shipping & Hatch Policy

We are committed to providing high-quality, fertile hatching eggs and ensuring they are packed and shipped with the utmost care. However, due to the delicate nature of hatching eggs and factors beyond our control, please review the following policy carefully before placing an order.

Fertility Guarantee

All hatching eggs are collected from healthy, well-maintained breeding flocks and are guaranteed fertile at the time of shipment. Eggs are inspected before packing to ensure quality and freshness.

Hatch Rate Disclaimer

We do not guarantee hatch rates. Hatch success is influenced by many variables, including but not limited to:

  • Shipping stress and handling by the carrier

  • Incubation equipment accuracy

  • Temperature and humidity control

  • Turning practices

  • Experience level of the incubator

Once eggs leave our care, these factors are outside our control.

Shipping Method & Schedule

  • Orders ship Monday–Wednesday only to avoid eggs sitting in transit over weekends.

  • We ship via USPS Priority Mail.

  • Delivery typically takes 2–3 business days, but transit times are not guaranteed by the carrier.

  • Shipping costs are calculated at checkout with no hidden fees.

Weather Considerations

To protect egg viability, we reserve the right to delay or pause shipments during periods of extreme heat or cold. Our goal is always to ship under conditions that give your eggs the best possible chance of success.

Damaged Eggs

While rare, damage can occur during shipping. Any issues must be reported within 24 hours of delivery, along with clear photos of:

  • The damaged eggs

  • The internal packaging

  • The shipping box

Claims submitted without photos or outside this timeframe may not be eligible for review.

No Refunds or Replacements Based on Hatch Results

Due to the many variables involved in incubation and shipping, we cannot offer refunds or replacements based on hatch outcomes. By purchasing hatching eggs, you acknowledge and accept the inherent risks involved.